Support
Getting unstuck
Integration questions go to people who have built these integrations before. Here's where to send what.
Talk to a technical advisor
For architecture questions, integration design, or working out whether the API does what you need. We'll put together a plan for your specific case rather than pointing you at a page.
Get in touchRead the reference
Every endpoint with request and response schemas, generated from the storefront-v1.yaml OpenAPI spec rather than written by hand — so the reference and the spec never disagree.
Open the docs →Help centre
Product guides for the Eventcube admin itself — setting up events, ticket types, discounts and check-in. Written for the people running events, not integrating with them.
Visit help centre →Book a demo
If you're still evaluating, a walkthrough of the platform and the integration options is usually faster than reading about it.
Request a demo →Operational
Status, security and disclosure
Report a vulnerability
Found a security issue? Disclose it through the programme.
Disclosure programme →Still stuck?
Send us the request you're making and the response you're getting. That's usually enough for us to spot the problem straight away.